What are Your Rights as a Tenant?
In the UK, tenants have the legal right to live in a home that’s safe, secure, and in good condition. This means landlords are responsible for maintaining the property and making necessary repairs in a timely manner. Housing disrepair claims arise when landlords fail to fulfill these responsibilities, leading to issues that can affect the tenant’s health, safety, or well-being.
What is Housing Disrepair?
Tenants can pursue housing disrepair claims to compel landlords to make repairs and potentially receive compensation for any inconvenience or health problems caused by the disrepair. To file a claim, tenants typically need to provide evidence of the disrepair, such as photographs and correspondence with the landlord, as well as medical reports if their health has been affected.
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Overall, understanding housing disrepair claims can empower tenants to ensure their living conditions meet legal standards and hold landlords accountable for neglecting their duties.
What Can I Claim For?
Unresolved repair issues can severely impact your health, safety, and quality of life. Tap on any category below to see common examples of disrepair that landlords are legally required to fix.
- Black mold growth on walls, ceilings, or around window frames
- Penetrating damp (water coming through walls, ceilings, or brickwork)
- Rising damp (moisture drawing up from the floor or lower walls)
- Persistent condensation causing peeling wallpaper, blown plaster, or wood rot
- Leaking roofs, gutters, or downspouts causing internal dripping or structural damage
- Burst or leaking pipes under sinks, behind walls, or beneath floors
- Defective or blocked drainage / sewage systems (foul smells, backing-up drains)
- Inoperable fixtures (broken taps, running toilets, or damaged sanitary wear)
- Broken or faulty boiler leaving the property without space heating or hot water
- Defective radiators (leaking, cold spots, faulty valves, or failing systems)
- Inadequate insulation leading to extreme cold and severe energy inefficiency
- Cracked or crumbling brickwork / render allowing moisture or drafts inside
- Unstable, sagging, or collapsed ceilings or floors
- Rotten, decaying, or unstable timber structures (floorboards, joists, staircases)
- Unstable internal or external walls
- Rotten or decayed timber frames causing drafts or letting in water
- Broken or unsecure window/door locks, compromising home security
- Blown or cracked double-glazing units
- Inability to properly open or close exterior doors and windows
- Exposed, outdated, or hazardous wiring
- Faulty light fittings, sockets, or trip switches
- Absence of or broken carbon monoxide / smoke alarms
- Gas supply issues or unsafe gas appliances
- Rats or mice entering through holes in brickwork, floorboards, or drainage
- Cockroaches, bedbugs, or severe insect infestations resulting from structural defects
- Damaged brickwork, fascia boards, or soffits
- Unsafe pathways, steps, or access corridors managed by the social landlord
How Does It Work?
- Complete and Submit Our Housing Disrepair Form
- We’ll pass your information to an Affiliate
- That Affiliate will contact you to discuss your claim and seek the best solution to resolve your claim